Business data
Agency users may enter company/contact information, PR content, billing data, support records and operational notes necessary for their work.
Public vs private data
Published press releases and public newsrooms are intentionally public. CRM records, internal notes, agency pricing, wallet records and credentials are private operational information subject to role and tenant controls.
Subprocessors
Hosting, email, payments, CAPTCHA/anti-abuse, AI and distribution providers may act as subprocessors for specific features. Agencies should evaluate providers required by their own legal or contractual obligations.
Export and deletion
FirstPublisher includes export and administrative capabilities and can support account-specific data requests subject to retention requirements, published-content constraints and legal obligations.